Business waste

We accept commercial waste at Thetford, King’s Lynn, Dereham, Ketteringham, Mayton WoodHempton and Caister recycling centres, for a charge.  This service is on a trial basis at the moment.

What types of waste we can accept through the trade waste service

We’ll accept waste from any premises used wholly or mainly for trade or business, or for sport, recreation, education or entertainment.  This also includes waste from gardening and building work carried out on a domestic property, if the person carrying out the work is not the homeowner.

Items we accept as trade waste:

  • Non-recyclable waste, like carpets, sofas, rigid plastic, mattresses and black bagged waste
  • Garden waste (ie hedge cuttings, grass cuttings and leaves)
  • Flat or sheet glass (ie from windows)
  • Rubble (ie bricks and concrete)
  • Plasterboard
  • Timber (ie clean structural wood or wooden furniture)
  • Scrap metal
  • Paper and cardboard
  • Textiles
  • Glass bottles (empty)

Items we don’t accept as trade waste:

  • Electrical equipment (ie fridges, televisions, printers etc)
  • Tyres (either cars or agricultural)
  • Cooking oil
  • Engine oil
  • Car batteries
  • Household batteries
  • Gas bottles
  • Light bulbs or fluorescent tubes
  • Hazardous waste such as paint or household chemicals
  • Industrial waste
  • Agricultural waste
  • Any other items that we don't usually accepted at our recycling centres, like hazardous waste

How to use the service

Stop at the site office when you arrive, or find a member of site staff.  Our site staff will assess your waste, calculate a charge for disposal and take payment before you unload it.  You can pay by credit or debit card, but not cash.  No refunds will be given once payment has been taken and the waste disposed of.

You’ll pay less if you separate your waste - separated recyclable materials are charged at a lower rate than mixed loads.  Unsorted loads, whether they’re made up of recyclable materials or not, will be charged at the unsorted waste price.

See our guide prices

More about using this service:

  • You'll need to provide your Waste Carriers Licence number
  • Vehicle size is limited to 3.5 tonnes maximum
  • Arrive on site at least 30 minutes before closing time to allow enough time to dispose of your waste
  • The service will be subject to operational capacity at the sites and priority will be given to householders
  • Our staff may not be available to help you load your waste into the correct containers, so bring help if you need it

We only accept plasterboard if you separate it from the rest of your waste

Fulfilling your legal responsibilities

Businesses and individuals have a legal ‘duty of care’ to take all reasonable steps to store and dispose of waste safely.

Part of our legal requirement is to provide businesses with the correct paperwork and site staff will complete a waste transfer note on site for each visit.

You'll be given a copy of the waste transfer note, which proves you have transferred the waste to an authorised waste facility.  You should keep this in your files in case you’re asked to produce it by the Environment Agency or local council.  You’ll also get a copy of the payment receipt and a record of what you have disposed of.

For more information on 'duty of care', including help on how your business can meet its legal obligations, visit Right Waste Right Place.

Waste Carrier’s Licence

If you are a waste carrier, broker or dealer you need to register online with the Environment Agency, or call them on 03708 506 506.

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