A publication scheme sets out the kinds of information that a public authority should make available. It is a commitment to routinely and pro-actively provide information to you. The scheme describes what information is available to you and where or how you can obtain it. It will also tell you if there is a charge for the information and what that charge is.
If you cannot find the information you are looking for you can submit a request for information under the Freedom of Information Act 2000.
All freedom of information requests must be in writing and provide your name and an address for a response. Your request can be made by email and the return address can be an email address. You can contact us in the following ways:
Address: Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House, Falconers Chase
Web: Contact us form
You should describe the information you want as clearly as possible – if your request is too broad or unclear we will need to ask you to be more specific and this can cause delay.
You can express a reasonable preference for the format you wish to receive the information, for example, by email or as a paper copy.