Cookie Consent by Publication scheme - Norfolk County Council

Publication scheme

A publication scheme sets out the kinds of information that a public authority should make available.  It is a commitment to routinely and pro-actively provide information to you.  The scheme describes what information is available to you and where or how you can obtain it.  It will also tell you if there is a charge for the information and what that charge is.

Norfolk Fire and Rescue Service publication scheme

What we charge for and our scale of charges

Freedom of Information

If you cannot find the information you are looking for you can submit a request for information under the Freedom of Information Act 2000.

How do I make a request?

All freedom of information requests must be in writing and provide your name and an address for a response.   Your request can be made by email and the return address can be an email address.  You can contact us in the following ways:


Address: Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House, Falconers Chase
NR18 0WW

Web: Contact us form

You should describe the information you want as clearly as possible – if your request is too broad or unclear we will need to ask you to be more specific and this can cause delay.

You can express a reasonable preference for the format you wish to receive the information, for example, by email or as a paper copy.

Find out more about Freedom of Information, the law and your rights

Freedom of Information at Norfolk County Council

The Information Commissioner’s Office

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