It is important for your own safety to understand what to do in the event of a fire, whether it’s in your flat or somewhere else in the building.
Most high-rise blocks of flats have a "stay put" policy in the event of a fire. You should have been provided with this information when you moved in, however you can also find out your building's policy direct with the management company/council who own the building.
If there is a fire in your flat
• follow your escape plan: get everyone out, stay out, call 999
• close all doors behind you as you leave, to contain the fire
• walk down the nearest stairs or through the nearest fire exit. DO NOT use the lift.
If there is a fire, but not in your flat (and your flat is unaffected by heat or smoke)
• close your doors and windows
• stay put unless advised by the fire service
• call the fire service on 999 – NEVER assume that someone else has already done so – you could save someone’s life.
If trapped in your flat by fire
• get everyone to the safest room within the flat, furthest from the smoke/heat entry point is best
• call the fire service on 999 – and tell us your flat and floor number
If the fire service needs to fully evacuate the building they will knock door to door.
Protect your home
• fit at least one smoke alarm in your flat
• test your smoke alarm once a month
• never take the batteries out
• always follow the manufacturers advice
• keep all exits clear both communal corridors and in your home
• keep door and window keys near the exit
• prepare a grab bag that you can take if you need to be evacuated. Think about prescriptions, documents such as your driving licence and passport, spare keys, a mobile phone, charger and a torch.
• get to know your neighbours. Are they young, elderly or vulnerable? They may need assistance in an emergency