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Frequently asked questions

Discover more about the BBfN programme and how to access better broadband

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Access documents relating to BBfN, including public consultations and contracts

Can I get fast broadband?

Over the past few years, Norfolk County Council and BT have been working hard to get as many homes and businesses connected to better broadband as possible.

Norfolk is getting faster, with 94% of the county now able to access speeds of 24Mbps+.

We've produced a map to show where properties have access to fast broadband and where it's planned for delivery. To get a closer look at your area, enter your postcode on the map.

Go to the Better Broadband map  

What if I can't get information about my Norfolk postcode?

We do not have information for some of the newer postcodes in Norfolk. If you cannot find what you're looking for on the map, you can message us using the form below.

We'll aim to get back to you with an answer within three working days.

Your privacy is important to us

Before you fill in our contact form, read our privacy notice which explains what to expect when we collect personal information.

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