Norfolk County Council (the County Council) uses your personal information to provide services to you as a foster carer for the Council or someone applying to be a foster carer. ‘Use’ means how the County Council processes, stores and shares information about you.
The County Council is the "data controller" for the personal information we hold. This means we are responsible for deciding how we “process” (collect, hold, use and disclose) your personal information.
The County Council’s address is Norfolk County Council, County Hall, Martineau Lane, Norwich NR1 2DH.
The County Council’s Data Protection Officer (DPO) is Helen Edwards.
The County Council uses your personal information to:
The County Council also uses this information to prevent, detect or investigate fraud, to assess the quality of our services and evaluate and improve our policies and procedures.
The County Council may also use information in other ways compatible with the above. Primarily this will include supporting the work of other public bodies providing services to migrants and refugees. More details of the services can be found on the County Council’s website.
In the course of approving and supervising foster carers, we collect the following personal information:
The County Council also collects data about your:
This information is classed as “special category data” under the General Data Protection Regulation (GDPR). We may only collect this data when it is relevant and for the purposes described above.
The County Council also collects information concerning criminal convictions and offences.
The GDPR includes safeguards to protect the use of your special category data and criminal conviction data. Further details can be found on our website in the document named ‘Special category data and criminal offences data policy’ which sets out our procedures for compliance with the principles of the GDPR and the retention and erasure of this information.
The County Council has legal grounds to process this information without your specific consent as it is necessary for the performance of a task carried out in the public interest.
The tasks are carried out are under the:
The County Council has legal grounds to process (including share) special category data and criminal convictions data where it is in the exercise of a statutory function and it is in the necessary for reasons in the substantial public interest. The statutory functions are the same as the tasks in the public interest set out above.
The County Council receives information from:
The County Council shares your personal information with:
We will share personal information with law enforcement or other authorities if required by law.
Your personal information can also be given to a third party contracted by the County Council to provide a service to the County Council or directly to you. For example, contractors providing information technology to the County Council. These service providers are known as data processors and have a legal obligation under GDPR and to the County Council to look after your personal information and only use it for providing that service.
We keep your information securely in line with the retention periods shown below, after which time it is archived or securely destroyed, unless we are required by legal reasons to retain records for longer than the stated retention period.
The information is stored electronically on Liquid Logic Adults System; Liquid Logic Children’s System, Liquid Logic Early Help System, NRPF Connect national database and some information is held on a paper file.
The County Council will not be routinely transferring your information to other countries outside of the European Economic Area but, if it is necessary to do so in order to provide a service to you or to safeguards others, we will ensure that appropriate safeguards are put in place before the information is transferred.
The County Council does not use automated decisions about you and your family.
It is important that the personal information the County Council holds about you is accurate and current.
Please keep us informed if your personal information changes during your working relationship with us. You can do to help us with this by:
You have the following rights (but they do not apply in all circumstances). You have the right to:
If you want to exercise any of these rights, please contact the Information Compliance Team by:
If you have any questions about this privacy notice or how the County Council handles your personal information, you can write to DPO, Norfolk County Council, County Hall, Martineau Lane, Norwich NR1 2DH or email email@example.com.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO can be contacted:
The County Council keeps this privacy notice under regular review and will provide you with a new privacy notice when any substantial updates are made. The County Council may also notify you in other ways from time to time about the processing of your personal information.
This notice was last updated in April 2020.