This page provides information on how Norfolk County Council’s Growth and Infrastructure Service uses your personal information to manage highways and estate development, support travel planning activities and support activities to develop strategic planning and transport projects.
By ‘use’ we mean the various ways your personal information may be processed including storing and sharing the information.
We also provide further details regarding:
You can see this information in our general privacy notice on our web site or you can ask us for a copy of this information.
We use your personal information primarily to manage our Growth and Infrastructure Service including:
We also use this information to assess the quality of our services and evaluate and improve our policies and procedures.
We may also use information in other ways compatible with the above, including using anonymised information for reviewing and evaluating travel behaviour from new residential developments.
The information we may collect and use may include your:
The information we hold includes information you have provided to us.
We may also receive information from:
We have legal grounds to process this information because it is necessary for the performance of a task carried out in the public interest. This includes tasks under the:
We also process personal information where it is necessary for the performance of a contract (e.g. lease, licence, service and maintenance contract).
We have legal grounds to process special category data and criminal convictions data where it is in the exercise of a statutory function and it is in the necessary for reasons in the substantial public interest. The statutory functions are as set out above.
We may also share your personal information with other organisations and public bodies, in particular:
We share this information without your specific consent as it is reasonable and necessary to do so to fulfil our public tasks or it is otherwise in the substantial public interest to do so. The law imposes safeguards to protect your privacy in these circumstances.
We may also share personal information with Affinity Agency (under the company name Heroes Advertising & Public Relations Ltd) who delivery marketing activities for the AtoBetter project. We only share this information where you have given permission through the AtoBetter project. As above, the law imposes safeguards to protect your privacy in these circumstances.
Finally, we may also share your information across different departments of the NCC, where it is necessary for our public tasks or functions to do so.
The information is stored electronically, on the NCC’s records management system. Additionally, information is securely stored in other mediums, including email accounts and in paper files. We do not process your information outside of the European Economic Area.
We do not make automated decisions about you and your family.
This notice was updated in August 2019.