Coronavirus: Visit our coronavirus updates page for the latest advice and information.
21-22 October: There may be some disruption to our online services while we upgrade our systems. We apologise for any inconvenience.
The My Norfolk account sign in process is managed by Microsoft.
We may ask you to change your password if you have not used your MyNorfolk account recently.
The Norwich Bus Charter is a voluntary agreement between Norfolk County Council and the main Norwich area bus operators, which covers service, fares, facilities, safety and accessibility.
Download the Norwich Bus Charter (PDF 659kb)
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