Hardwick Road Bus Service Improvement Plan (BSIP)

In summer 2025, we asked for feedback on proposed changes to the A149 Hardwick Road which would see an inbound bus lane added.

The consultation is now closed. View the outcome of the consultation.

The aim of the scheme is to improve bus journey times and reliability by reducing congestion at existing pinch points.

What are we going to do? 

At present, there are delays for buses from the A47 Hardwick Roundabout to Southgate's Roundabout, particularly at peak times, the traffic is congested and there are long queues.

Following extensive traffic modelling it has been shown that by providing a short length of bus lane from, approximately, the railway bridge to Horsley's Fields would help to alleviate these issues.

How to comment 

The consultation has now ended.

For more information on the consultation results, please visit our Consultation Hub page.

Next steps 

Any physical works associated with the project are unlikely to begin before Spring 2026. This timeframe is subject to both internal approvals and the successful completion of the formal Traffic Regulation Order process.

We will continue to provide updates as the project progresses.

Background 

The Department for Transport (DfT) has awarded Norfolk County Council nearly £50m of funding for its Bus Service Improvement Plan, aimed at improving bus services and infrastructure facilities across the county. The plan includes measures such as integrated travel hubs, new and more frequent services and bus priority infrastructure schemes.