Social Care Online Accounts

Using a social care online account

This guidance will help you with using your Social Care online account.

The dashboard displays four tiles. They are 'Details', 'Involvements', 'Items to view' and 'Items to complete'.

This tile shows you some of the personal information we hold about you, or the person whose record you have access to.

This includes the name, address, email address and any contact numbers.

This tile shows you the professionals who are working with you currently.

This tile contains documents that we have sent you. You can view them at any time, print them or download them to your device:

Select the tile to go to the full 'Items to view' page. Unopened items appear here in bold.
Select the name of the document you wish to view.
Once you have opened the document you can save it to your device or print it by selecting the icons above or below it. These may vary depending on the browser or device you are using.

The document will remain in your account, and you can return to it at any time to view or download it.

This tile contains items that we have sent to you to complete:

Select the tile to go to the full 'Items to complete' page. Items are in the 'Items to complete for x' section (where 'x' is the name of the person whose record you have access to). You'll find the item under the 'Form Type' header.
Select the item to complete and submit it. Items can be partially completed, saved and returned to.