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Copy certificates

The registers contain the records of all Norfolk births, deaths and marriages from 1837.

If you do not know the area where the event took place you can contact the General Register Office on 0300 123 1837 and select option 1 for assistance.

Request and pay for a copy certificate online

If you need a certified copy of an entry you can request, pay for and then track your order using the online form and your My Norfolk customer account.

The My Norfolk account sign-in and process is now managed by Microsoft.

If you already have a My Norfolk account, you may need to reset your password using the Forgot your password? link on the sign-in page 

Request a copy certificate

How much does it cost?

A copy certificate costs £11.  Certificates will be ready within working 15 days, if ordered by 3pm.

Certificates are sent out by 2nd class post and currently cannot be collected in person.

Urgent copy certificates

Until further notice the priority service is suspended and we will only be fulfilling standard orders for essential and current issues.

Overseas postage

If your certificate needs to be sent to an overseas address, we normally charge an additional £2 to cover postage costs.

Contact details

For birth and death events registered in Norfolk before 1 September 2019 or for marriage events registered in Norfolk before the 1 April 2011

Norfolk Record Office (the Archive Centre)
Martineau Lane
Norfolk NR1 2DQ

Monday to Friday 9am-5pm
(9.30am on Tuesday)

0344 800 8020 option 3, then option 2

For birth and death events registered in Norfolk after 1 September 2019 or marriage/civil partnership events registered in Norfolk after 1 April 2011

Norfolk Registration Service
King’s Lynn Registration Office
Town Hall
Saturday Market Place
King’s Lynn, PE30 5DQ

Monday to Friday 9.30am-4.30pm

0344 800 8020 option 3, then option 1

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