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Contact us

Some council offices are closed to drop in visitors. Please check before visiting.


Use our online form to help us handle your enquiry as quickly as possible.

Contact us


  • Main number - 0344 800 8020
  • Text Relay 18001 0344 800 8020

Our normal telephone operating hours are 9am to 5pm Monday to Friday. You can call at any time for out of hours emergency social care and highways support.


You can write to us at:

Norfolk County Council
County Hall
Martineau Lane

Other ways to contact us

If you contact us using any of the methods above, your information may be recorded and we may share this with third parties and other agencies to answer your query or provide a service to you. To find out about how we use your information read our Norfolk County Council privacy notice

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