From 31 March 2020 death registrations will completed remotely via telephone. This is to ensure we meet social distancing guidelines and minimise the risk to both customers and registrars. To book a death registration appointment please call our customer service centre on 0344 800 8020.
The registration needs to be done within five days and we ask that you nominate a funeral director before the appointment.
For more information visit our coronavirus registration offices updates page.
If a person dies from natural causes whilst abroad, the death certificate(s) can only be obtained from the registering authority in the country where the death occurred.
However, in some cases, the details of the death can be notified to the Consular Registration Section at the Foreign and Commonwealth Office. This only applies to some countries and you will need to provide evidence that the person who has died was a British National. A British style death document can be issued from this registration.
There is a charge for this service and it may take several weeks to complete the process. Further details can be found at: www.gov.uk/after-a-death or by calling 03700 002244 between 12pm-4pm, Monday to Friday.
To make a change or a correction to a death registration and certificate contact us and you will be directed to a full-time office.
You may need to pay a fee, depending on the type of error that needs correcting.
You will need to take the medical certificate of cause of death, which is issued by the doctor. Until you have this document (or the Coroner has issued paperwork instead) you should not book an appointment to register.
You will be asked the date and place of birth of the deceased so it may be useful to take their birth certificate with you if this is available. We recommend you take any other available documents, such as marriage certificates and passport, to help make sure the information is accurate. From 1 November 2017 national legislation means that applications to consider a request to correct a death entry may incur a fee depending on the type of error.
The NHS Medical Card for the person who has died should also be given to the registration officer if possible.
If the Coroner is involved he or she will issue paperwork in place of the doctor’s medical certificate (often known as an interim death certificate). Before you can make an appointment the registrar will need to check if the paperwork has been received, or make arrangements to have it sent through.
The registration officer will need the following information:
We will process a range of information in order to complete this registration. View our information and privacy notice.
A certificate for Burial or Cremation (also known as the Green Form)
This form is for you to take to the funeral director so that the funeral can take place. In some circumstances this form will be issued direct from the Coroner.
This form is free of charge.
A certificate of Registration of Death (also known as Form BD8 or a Form 344)
This form is for social security purposes. Please refer to the notes shown on the back of this form.
A death certificate is a certified copy of the entry in the death register. These will be required for banks, building societies, solicitors, insurance companies and other financial institutions. We do not issue a free death certificate as standard.
Death certificates cost £11 each. This price applies for certificates ordered both on the day or any time after the registration. Certificate fees are set at a national level.
A death must be registered in the registration district where it occurred.
A death which occurred in Norfolk may be registered at any of the registration offices in the county.
Alternatively, if this will be difficult for you, you can go to any office in England or Wales. We call this registering by declaration. Registering by declaration will mean a delay in receiving a death certificate and associated documents as the registration details will have to be passed (generally by post) to the registration office where the death occurred before they can then issue the paperwork.
There are a number of people who can legally register a death including:
Other people may be able to register in specific circumstances. In this case contact us on 0344 800 8020.
Note that in registration there is a difference between a ‘civil partner’ and a ‘partner’. Your ‘partner’ (ie someone you are not married to) is not legally linked to you for registration purposes. A ‘civil partner’ is someone of the same sex with whom you have been through a legal ceremony of formation.
There is no provision for a partner who is not married to or in a civil partnership with the deceased to be recorded as the deceased’s partner on the death registration. However, they can qualify as informant as ‘present at the death’ or ‘causing the body to be buried/cremated’.