Norfolk Trusted Trader is a directory of service providers in various trade sectors, including home maintenance and improvement, and personal care services.
The scheme is operated by Norfolk County Council Trading Standards service in partnership with Referenceline.
If you need help using the online directory email firstname.lastname@example.org
Members agree to comply with strict standards and undergo a series of background checks as part of the accreditation process.
Member businesses are assessed by their own customers, through a survey system operated by Referenceline, helping other consumers make a more informed, and more confident, choice of trader.
Here is some useful advice to remember when using a trader or service provider:
If you use a Norfolk Trusted Trader and are not happy with the service you received, there is information on the help available to resolve the issue.
If you would like to apply for the scheme or recommend a trader for inclusion, we have information on how to join, including a link to the online application form.
All members have been assessed by Trading Standards for their suitability to be in the scheme. However, the assessment is based on the information which is available to Trading Standards at the time. Read more about the scheme's limitations.