Choose with confidence - all the businesses listed in the Norfolk Trusted Trader directory have been checked by Trading Standards.
Trading Standards check each business before it's listed by running background checks. We also monitor reviews customers leave for the businesses.
Trusted Trader is operated by Norfolk County Council Trading Standards in partnership with Trusted Directory Services. Trading Standards base their checks on the information available at the time. Members’ circumstances may change at any time.
If you need help using the online directory contact our Norfolk Trusted Trader helpline on 0333 444 2197 (Monday to Friday, 9am to 5pm).
Limitations of the Norfolk Trusted Trader scheme - information for consumers
We have put in place as many measures as we can to protect you. However, neither Norfolk County Council, Norfolk Trading Standards, Norfolk Trusted Trader nor Trusted Directory Services Ltd. are directly involved in any agreement between you and the member, so we cannot be held liable if things go wrong.
Norfolk Trusted Trader have not checked, prior to approval to the scheme, the following:
quality of workmanship
criminal record (although in some cases we may ask for evidence of this)