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Accessing food

If you’re experiencing financial hardship due to coronavirus, the Norfolk Assistance Scheme (NAS) may be able to help you:

  • Get financial help with buying arranging food delivery
  • Get financial help with buying essential supplies

The Norfolk Assistance Scheme can also help vulnerable people access a range of financial and other support. Find out if you might be eligible and how to apply.

If you are self-isolating or are unable to get out and access food, please contact us on 0344 800 8020. We can tell you more about the different types of help available and help you access it.

Norfolk Community Directory lists a selection of shops, food outlets and supermarkets.

Food for extremely vulnerable people

To help you avoid shops, extremely vulnerable people are eligible for priority slots for supermarket home deliveries. To get a priority slot, register for the National Shielding Support Service. They will share your information with supermarkets and make sure you receive important updates quickly.

If you need registering, please call us on 0344 8008020 option 1, then option 4. You will also need to register with your preferred supermarket as an online customer, and they will email you to say these slots are open to you.

Visiting shops and people

You must wear a face mask in shops and supermarkets.

If you decide to visit shops to buy food, make sure you follow social distancing advice.

Home deliveries

Many supermarkets offer home delivery. If you're not sure what to order, Morrisons Food Boxes sell ready-made boxes of everyday essentials and groceries.

Paying for food on behalf of others

ASDA and Marks & Spencer have created pre-paid card vouchers to allow volunteers to pay for and pick up food for the elderly, vulnerable and self-isolating without the need for cash.

Volunteer cards are bought on supermarket websites and can be topped up with pre-paid credit. Volunteers receive a bar code which can be scanned at till to pay for goods.

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