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Accessing food

Food for extremely vulnerable people

To help you avoid shops, extremely vulnerable people are eligible for priority slots for supermarket home deliveries. To get a priority slot, register for the National Shielding Support Service. They will share your information with supermarkets and make sure you receive important updates quickly.

You will also need to register with your preferred supermarket as an online customer, and they will email you to say these slots are open to you.

If you need help with registering or if you cannot access food then we can help. Please call us on 0344 8008020 - select option 1 then option 4.

Get a free household meal kit

If you find yourself in financial hardship and need food, you can apply for a free household meal kit. The kits from PINK orange contain ingredients for four days of family meals and other essential items.

Go to the PINK Orange website.

Norfolk food banks

Norfolk Community Directory lists a selection of Norfolk food banks.

Norfolk Assistance Scheme (NAS)

If you’re experiencing financial hardship due to coronavirus, the Norfolk Assistance Scheme (NAS) may be able to help you:

  • Get financial help with buying and arranging food delivery
  • Get financial help with buying essential supplies

The Norfolk Assistance Scheme can also help vulnerable people access a range of financial and other types of support. Find out if you might be eligible and how to apply.

If you are self-isolating or are unable to get out and access food, please contact us on 0344 800 8020. We can tell you more about the different types of help available and help you access it.

Free school meals

Go to our free school meals page for information on how to get free school meals during term-time and the holidays.

Home deliveries

Many supermarkets offer home delivery. If you're not sure what to order, Morrisons Food Boxes sell ready-made boxes of everyday essentials and groceries.

Norfolk Community Directory lists a selection of shops, food outlets and supermarkets.

Paying for food on behalf of others

ASDA and Marks & Spencer have created pre-paid card vouchers to allow volunteers to pay for and pick up food for the elderly, vulnerable and self-isolating without the need for cash.

Volunteer cards are bought on supermarket websites and can be topped up with pre-paid credit. Volunteers receive a bar code which can be scanned at till to pay for goods.

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