The Early Childhood and Family Service (ECFS), offers support to 0-5-year-olds and their families in Norfolk. We have commissioned Action for Children to deliver the service.

How and where you get support, depends on what you need.

Everyone will be able to:

• Get advice and guidance online. Visit our early childhood in Norfolk guide
• Call 0344 800 8020 or email ECFS-Families@actionforchildren.org.uk to speak to a member of the ECFS team
• Visit your local library to get information or weigh your baby
• Follow our Facebook pages:
  • Breckland ECFS
  • Broadland ECFS
  • Great Yarmouth ECFS
  • King's Lynn and West Norfolk ECFS
  • North Norfolk ECFS
  • Norwich ECFS
  • South Norfolk ECFS

Activities and things to do

If you want to take your child to play activities and meet other parents:

• Early Childhood and Family Service activities take place across Norfolk. Our free activities will be held in our 15 early childhood and family bases and a large range of other community venues
• Find a local parent and toddler group. We can also let you know about other activities and groups in Norfolk. Call 0344 800 8020 or email ecfs-families@actionforchildren.org.uk to get information on the latest community activities in your area
• Baby bounce and rhyme sessions and other events at your local library are free to attend
• Find other local groups and activities by searching the Norfolk Community Directory
• Come to family events or community led activities, delivered by members of your community. A member of the ECFS team will visit these events regularly, so you can chat with them
• We can also help you set up your own groups and activities

If you need extra help or someone to talk to:

Sometimes families need a little extra help or support.

Our ECFS teams are trained to support families. We have experience in working with families in their homes or in groups in your community.

• We can come and visit you at home - or somewhere else where you feel comfortable
• You can join us at a group session, where a member of the ECFS team can help you
• You can book and come along to our courses for parents. For example, we can support parents in a range of areas, including parenting 0-5s, improving your mental health and reducing harm to children
• We can put you in touch with other people who can help, such as our early help and family support service

Contact the Early Childhood and Family Service

If you would like to speak to a member of the ECFS team call 0344 800 8020 or email ECFS-Families@actionforchildren.org.uk

For professional use only:

To refer a family for support use the ECFS request for support form