Course fees and financial help
You might be entitled to a reduced course fee or financial help, depending on your personal circumstances.
Call us on 0344 800 8020 option 5 or email learner.services@norfolk.gov.uk if you need advice or more information.
Frequently asked questions
We’ll need to check the course you’re enrolling on, your age and your income.
You may be entitled to a free or reduced cost place if you are working but earn less than £16,009.50 per year, or if you receive:
- Job seeker’s allowance (JSA)
- Employment support allowance (ESA)
- Universal Credit/Working tax credit with income of less than £18,000
- Income support
- Housing Benefit
- Pension guarantee credit
- Carer’s allowance
- Council tax reduction
In some cases you must be actively looking for employment.
You must provide evidence of any current benefits or credits you receive.
Other terms and conditions also apply.
If you're on a low income we may be able to help you with expenses such as:
- Travel to and from your class – bus/train fares or petrol and parking
- Books, pens, folders etc
- Childcare while you learn
- Some of the course fees if you can’t get it for free
This support is for courses which lead to a qualification.
Call us on 0344 800 8020 option 5 or email learner.services@norfolk.gov.uk to find out if you qualify.
Our courses designed to help you get into work (employability) are all free.
Our English and maths courses are all free if you have not already achieved GCSE grade C/4 in that subject.
You might not need to pay for courses at level 2 and below if you’re working and earning less than £16,009.50 annual gross salary, or if you’re receiving benefits.
We’ll need evidence of any current benefits or credits you receive.
Other terms and conditions also apply.
If you’re aged 19 or over, you can apply for an Advanced Learner Loan to pay for some of our courses at Level 3 and 4.
An Advanced Learner Loan isn’t like other loans because:
- It doesn’t have to be paid back until you are earning more than £25,000 a year
- Repayments are linked to how much you earn, not how much you borrow
- It won’t affect your credit rating
- Your current credit rating doesn't affect the application
Get more information about Advanced Learner Loans on the gov.uk website. Or you can call us on 0344 800 8020 option 5 or email learner.services@norfolk.gov.uk.
We don’t normally offer a refund unless we cancel the course.
You might need to buy additional equipment or resources for a course.
For some courses you may have to pay an additional fee to take an exam.
You might have additional costs to pay.
Call us on 0344 800 8020 option 5 or email learner.services@norfolk.gov.uk for advice.
