Get information, advice and guidance
It's important to be well informed if you want to make decisions about your learning and what the right choice is for you.
We'll ensure you receive confidential, impartial and accessible information, advice and guidance. We can support you if you are:
- Thinking about changing your life or career
- Keen to make a new start but not sure how
- Keen to update old skills or gain new ones
- Looking for a course that is right for you
- Looking to get back into work
If you want more information on learning and work, we provide:
- Printed materials such as leaflets, course information and the Learner Handbook
- A searchable online list of our courses which also allows you to book a place
- Support through our contact centre staff by calling 0344 800 8020 option 5
- Access to our Learner Services Team face-to-face and over the telephone
Get advice on a range of subjects
We offer advice on topics including:
- How you can progress into further education
- How you can progress into employment, including apprenticeships and volunteering
- Ways to search and apply for jobs, including basic IT skills, application forms, CVs and interview skills
- Linking your personal interests and skills to your job or career
- Identifying the right course for you
- Ways to progress in your chosen career
- Identifying the skills you may need and referring you to other support if necessary
- Financial support, including concessionary fees, learner support fund and learner 24+ loans
Take part in a guidance conversation
A guidance conversation gives you the chance to reflect and explore your options. You can also take an objective look at yourself and think about the implications of any decisions you are considering.
Our Learner Services Team provide these confidential and impartial interviews free of charge.
Book a guidance conversation
If you'd like to book a guidance conversation, email learner.services@norfolk.gov.uk
Get support from Futures for You
We work with Futures for You, a social enterprise providing access to jobs and skills, advice, training and apprenticeships. We can make appointments for you if you need further career guidance.
Ofsted has rated Futures for You as outstanding.
Get support from the National Career Service
We can make appointments for you to the National Careers Service. It's supported by qualified careers advisers and offers free and impartial information and advice about careers, work and courses.
Its website can help you explore careers with more than 800 job descriptions that tell you:
- The average pay for each role
- The type of course you can do to get into a job
- The skills you’ll need
- What you’ll do each day
- Where the job can lead
There are also online skills assessments.
