About Adult Learning information, advice and guidance
Your next step starts here
Making decisions about work, learning, or life changes can feel daunting. You are not alone. Our information, advice and guidance (IAG) service can give you the clarity and confidence you need to move forward.
Our friendly and experienced Adult Learning team deliver our IAG service. It offers a safe, confidential space to explore your options.
You may be thinking about a new job, changing careers, or want to learn something new. We will listen, understand your goals, and help you take the next step.
Why information, advice and guidance matters
Life doesn't stand still and sometimes change can feel overwhelming. Redundancy, career shifts, or returning to work after a break can leave you wondering where to start. That's where we come in.
Our friendly advisers will help you:
- Recognise your transferable skills
- Boost your confidence
- Find the right course and access the right training
- Find practical routes into employment
- Plan a career path that fits your goals and lifestyle
- Improve your CV and interview skills
- Discover opportunities in sectors like health and social care, childcare, or business
- Access funding options to make learning more affordable
Support is available online or in person, so you can choose what works best for you. We'll make sure you're supported every step of the way.
Career advice
We're proud to work in partnership with the National Careers Service (NCS). This is to give you access to expert, impartial career guidance.
If you need in-depth career support, such as planning a long-term pathway or insights into the job market, we can refer you directly to NCS. Their advisers provide free advice to help you make informed decisions about your future.
Your privacy matters
We treat everything you share with us in the strictest confidence. Our advice is impartial and tailored to your needs. Your goals are our priority.
Hear from others
"After being made redundant, I didn't know where to start. My advisor helped me recognise the skills I already had and supported me in finding a course that led to a new job in care. I feel like I've got my confidence back." - Maria, Norwich.
"I'd always wanted to start my own business but didn't know how. The business skills course and one-to-one support gave me the tools and belief to make it happen." - James, Great Yarmouth.
Get in touch
Email us at [email protected].
Call us on 0344 800 8200, option 5 (Monday to Friday, 9am to 5pm).
Read our privacy notice to find out how we use your personal information.
Explore more
Browse our courses, for CV writing and digital skills, to upskilling and sector-specific qualifications.
Learn more about financial support for help with travel costs, childcare and learning materials, to course fees and concessions.
