Some 5-16 year olds in Norfolk will qualify for free travel. This depends on how old your child is, which school they go to and where they live, and whether they have any special educational needs or mobility issues.
All applications are assessed against the criteria set in our Home to School Transport Policy.
Your child will be entitled to free school transport, if they:
We will also provide transport for children who are unable to walk to school due to mobility problems or a severe medical condition. This is unless they live close enough to school to be able to make their own way, using a wheelchair or suitable alternative.
We do not provide midday journeys for children attending school part-time.
Free school transport may also be available for families receiving certain benefits.
For children aged eight years and over, who attend their nearest catchment or appropriate school, the qualifying distance will remain two miles if either:
Children of secondary school age will be entitled to free transport if they:
When you apply, you must include a scan, photocopy or screenshot of a recent letter from the Department for Work and Pensions (DWP) showing that you are entitled to one of the following benefits:
If you only have a Tax Credit Annual Review Notice for the current financial year, because you notified the DWP that your circumstances haven’t changed since your last full Tax Credit Award, you must send a photocopy or scan of all the following information:
We cannot return original documents. Anything you send us is scanned and/or securely destroyed.
In 2015, the Government increased the age at which young people must continue in education or training to 18.
Although young people must now remain in education or training until they are 18, the government has not increased the age range of free transport available to eligible young people in line with this. Free transport is still only available to eligible children and young people up to age 16.
The standard Home to School Transport Policy applies to free schools.
Travel assistance to free schools can only be considered if a pupil is attending their nearest school or a qualifying school under the low income legislation, provided other criteria such as the minimum distance to be entitled are met.
If travel to school will be solely dependent on one means of transport, eg by car, it is very unlikely that we could help in an emergency, even in exceptionally difficult circumstances.
You may find the alternative travel options listed here helpful.
Pupils attending their appropriate school who do not qualify under the general policy for free transport may also be able to get help if:
See sections 5.2 and 5.3 of our transport policy for more information
Email firstname.lastname@example.org If you have questions about your child’s eligibility for free school transport.
Apply for a spare seat
We may be able to offer your child a spare seat on an existing school bus under our discretionary travel scheme if they:
You will have to pay a contribution towards the cost of the travel pass if your child is offered a seat. For further information download Home to school transport September 2018-July 2019 (pdf) or Home to school transport September 2019-July 2020 (pdf).
We might not know if there will be any spare seats until after term starts. We may also have to withdraw a spare seat after it has been offered. You should make arrangements to ensure your child can still get to school if this happens. It is essential that the use of a spare seat is not the only means of ensuring attendance. See section 5.6 of our transport policy for information on how we allocate spare seats when there are more applications than available seats.
To apply complete the application form and make sure you fill in the section about discretionary travel.
In some cases parents will provide their own transport to and from school instead relying on us to make transport arrangements. These arrangements are only agreed for eligible pupils if contracted or public transport is not available and it is the most cost-effective option.
The level of allowance is based on the mileage for two return journeys each day and on the condition that the driver is acting as a volunteer.
The current fuel allowance is 50p per mile.
Payments are calculated on mileage for two return journeys a day.
Allowances are paid monthly in arrears on receipt of a claim form authorised by the establishment to confirm attendance.
Submit your claims to:
Travel and Transport
Norfolk County Council
Contact the County Council where you live for help.
If your County Council can’t help, you can apply to Norfolk County Council under the discretionary travel scheme. You’ll need to pay fees for any assistance we provide.
We don’t provide transport or assistance for pupils to get to work placements or activities outside of normal school hours.
Talk to the person who arranged the placement or activity about travel arrangements.
We do not have to provide transport for pupils to attend induction days.
We may authorise transport if requested by the school and there is space on existing contracted services.
Please note if a travel pass is authorised for induction days this may not be the same service allocated to a pupil from September. Also, even if the same service, a new timetable may be in operation.
If the transport is a public service, then pupils are expected to pay the daily fare to the operator.
If transport is required for induction days please contact your school.