You can now pay for school and college transport using our 24-hour automated telephone payment line.
To pay over the telephone call our customer services line on 0344 800 8020. Choose option 4 - the ‘automated payment line’. You will be taken through a series of simple prompts. Calls are charged at a local rate.
Payments can be made 24 hours a day, seven days a week, 52 weeks a year.
To use this service you will need:
The system will give you an authorisation code after a successful payment. This is your receipt and should be quoted in any correspondence with us relating to your payment (along with your student reference number and the student’s date of birth).
The payment line cannot be used for replacing lost, damaged or stolen passes. If you need to pay for a replacement you can do this on our website:
Or over the telephone by calling 0344 800 8020 and choosing option 5.