Library information service and online resources

The Information Team can help with research and information on any subject, and more complex library related enquiries:

For straightforward enquiries relating to item renewal, PIN, lost card, moving away:

  • Telephone - 0344 800 8020 (Monday to Friday 9am-5pm)
  • Fax - 0344 800 8012 (Monday to Friday 9am–5pm)
  • Text message - 07767 647670 (Monday to Friday 9am-4.45pm)
  • Text Relay 18001 0344 800 8020
  • Email information@norfolk.gov.uk
  • Twitter
  • Facebook

For Norfolk-based trusted information on benefits, business, citizenship, health, jobs, money and your rights, go to Information4Living

Online subscriptions

Some are accessible in your local library only, some are available from any device when you log in with your library card.  We’ve paid for them so you don’t have to.

From home and library computers

Full digital copies of a range of popular magazines. Titles include Amateur Photographer, New Scientist, Empire, Newsweek, The Economist and Who Do You Think You Are?.

Contains full runs of 48 mainly regional, but some national newspapers. Covers England, Ireland, Scotland and Wales. Access the database from home by typing your library card number in the box below where it says 'please enter your library barcode' when asked. 19th Century British Library Newspapers

The complete digital edition of The Times (London). Use keyword searching to retrieve full facsimile images of either a specific article or a complete page. Access the database from home by typing your library card number in the box where it says 'password' when asked.

Gales News and Reference collection comprises Infotrac Newsstand - a searchable large collection of current newspapers both in the UK and worldwide. Plus General OneFile, an archive of journal articles.

Access the database from home by typing your library card number in the box where it says 'password', when asked.

For access from home (with a library card), use these links:

  • Oxford Dictionaries - English – offers quick search access to definitions of words, phrases, and idioms, with expert guidance on style and usage, grammar, and spelling; plus specialist guides for legal and technical writing. Access Oxford Dictionaries from home using your library card. Enter NOR before the number when prompted (with no spaces).
  • Oxford English Dictionary Online – widely acknowledged as being the most authoritative and comprehensive dictionary of English in the world.  Access the OED from home using your library card. Enter NOR before the number when prompted (with no spaces).
  • Oxford Reference Online – fast access to information on every subject from Art to Zoology using over 175 different reference works in one database. Access Oxford Reference Online from home by typing in your library card number when asked. Enter NOR before your number when prompted (with no spaces).
  • Oxford Dictionary of National Biography – An illustrated collection of 56,000 specially written biographies of the men and women who shaped all aspects of Britain's past, from the fourth century BC.  The dictionary does not include any living people.  Access from home by typing your library card number when asked.  Enter NOR before the number when prompted (with no spaces).
  • Oxford Bibliographies is a series of intuitive and easy-to-use “ultimate reading lists”, designed to help users navigate vast seas of information. Currently covers Victorian Literature and British and Irish literature. Access these from home by typing in your library card number when asked. Enter NOR before your number when prompted (with no spaces).
  • Oxford Dictionary of Family Names in Britain and Ireland – The ultimate reference work on family names of the UK, covering English, Scottish, Welsh, Irish, Cornish, and immigrant surnames.  It includes every surname that currently has more than 100 bearers, and those that had more than 20 bearers in the 1881 census.  Access from home by typing in your library card number when asked.  Enter NOR before your number when prompted (with no spaces).

The Life in the UK website will help you with the application process for British citizenship or permanent residency.  The online course is based on the 'Life in the United Kingdom: Guide for New Residents' (third edition) handbook , published by the Home Office.

Practice material is available in multiple languages

American National Biography Online features over 19,000 biographies of significant, influential or notorious figures from American history written by prominent scholars.

Access American National Biography Online from home using your library card.  Enter NOR before the number when prompted (with no spaces).

Very Short Introductions offers concise introductions to a diverse range of subject areas. All the titles provide serious introductions to their topic written by experts in the field and the titles are cross-searchable by subject and key word.  Access these from home by typing in your library card number when asked.  Enter NOR before your number when prompted (with no spaces).

This free search facility serves both businesses and communities who may be looking for funding. Access Grants 4 Norfolk here.

From library computers only

Free access in any Norfolk library to academic research. More than 15 million articles, including in-depth information on topics such as art, architecture, business, engineering, history, languages, politics, philosophy, mathematics and the sciences.

The British Newspaper Archive contains millions of pages of historical newspapers from the British Library collection searchable by keyword, name, location, date or title. Ask a member of staff for instructions on how to register.

Cobra – The complete business reference adviser.

Findmypast is a British-owned online genealogy resource, offering databases containing over four billion records, many of which are only available online here.  In addition to Civil Registration and Census records, you’ll find an ever-growing collection of UK parish records, as well as British military records relating to the Army, Royal Navy and Air Force.  Other useful collections include Merchant Navy Seamen’s records and the largest collection of Irish records available online.  In addition, there’s a range of records from Australia, New Zealand, the USA and Canada.

IBISWorld is a simple to use market research tool and holds a comprehensive collection of UK Industry Market Research reports and Industry Risk Ratings.

Available at Norwich Millennium Library (Business and IP Centre), Thetford, King's Lynn and Great Yarmouth libraries only. Ask staff to log you in.

MINT gives access to a wide range of high quality information covering companies, news, directors and industry research.

Available at the Norfolk and Norwich Millennium Library only. Ask a member of staff to log you onto the site.

For information on our pay-for company listings in Excel format, contact us on askus@norfolk.gov.uk

Which – Access to Which reports online. Ask staff to log you onto the site.

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