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Norfolk Heritage Centre

Reopening information

From Monday 17 May 2021, Norfolk Heritage Centre (NHC) will re-open with a limited service. We will open from 11am-1pm and 2-4pm, Monday to Saturday. You must pre-book at least 48 hours in advance.

We will provide a limited service for three people per session. This is to ensure customer and staff safety. We will base this on advance booking of places and pre-ordering of material.

Customers can pre-order a total of 26 items:

  • Six items from the stored collection and/or;
  • 10 microfilm and/or;
  • 10 microfiche

You will not be able to access material which you have not pre-ordered for your visit.

Paper indexes and reference books will not be available and there will be no public PCs. You can bring your own device and use the library's WIFI.

How to book

You must book at least 48 hours in advance. You cannot book more than two weeks in advance. You also cannot make more than two bookings per call.

To book, call 01603 774777.

The line is open:

  • Monday to Friday: 10am-6pm
  • Saturday: 10am-4pm

When you book, you need to provide:

  • Your name
  • Contact details
  • Library borrower number
  • Details of items required

Go to our online catalogue for item details.

You can email for help before making your booking.

Your visit

The Norfolk Heritage Centre is on the second floor of the library. Please follow the one way system.

When you arrive, you'll need to show your library card. Please sanitise your hands and wear a mask unless you are exempt.

We will make every effort to answer your questions during you visit. But we cannot offer close one-to-one help. We will provide help from behind the protective screens.

We cannot provide you with access to extra material during your visit.

If you develop symptoms of covid-19, do not come to the heritage centre. You should contact 01603 774777 to tell us that you will not be coming.

We will ask anyone who is showing signs of infection to leave immediately.

About us

Norfolk Heritage Centre holds the most comprehensive collection of published material telling the story of Norfolk and its people.

Our collection includes maps of the county spanning 500 years, the first book printed in Norwich (in 1568), and the Norwich Apocalypse, a unique medieval manuscript dating from the 13th century.

Our special collections include the Norwich City Library (established in 1608) and the personal library of Jeremiah James Colman, of Colman’s mustard.

We also house the Norfolk LGBTQ+ Collection, which is comprised of ephemera (leaflets, posters, flyers), maps, magazines, books, badges, photographs, zines, amongst many other items telling local LGBTQ+ stories. The collection has been donated by local LGBTQ+ groups and individuals, including Norwich Pride and the Norfolk LGBT+ Project. The collection is available for public access.

We hold over 175,000 photos showing life in Norfolk from the Victorian era to modern times. You can view many of these on Picture Norfolk.

We also have a wide selection of books on family and local history you can borrow.


We're on the second floor of the Norfolk and Norwich Millennium Library, The Forum, Millennium Plain, Norwich, NR2 1AW

Resources and facilities

  • More than half a million printed volumes, maps, newspapers and photographs
  • PCs and free internet access
  • Access to the most popular Norfolk Record Office archives
  • Microform readers and reader-printers
  • Free access to the Norfolk Library and Information Service subscriptions, including Find My Past and the British Newspaper Archive

If you'd like access to items from our store, you'll need to bring your Norfolk library card or proof of your name and address with you.

If you have any questions about our collections, it’s helpful if you contact us before your visit. Email us at


We hold a varied programme of events including family history courses, research workshops and family activities. See our Eventbrite page for more details.

School visits

We offer free visits for school groups which support many areas of the history curriculum. We can also tailor sessions to your requirements. Email for more information.

News and updates

You can stay in touch with us in lots of ways:

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