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Get help now

If you, or anyone else, is at immediate risk of harm, phone the police on 999

There is support available to help you whether you are currently experiencing domestic abuse or have recently left an abusive relationship. (See also the section Help to move on for help with the longer term impact)

Local organisations

Norwich Connect

Telephone: 01603 628122
Monday-Thursday 9am-5pm, Friday 9am-4.30pm

One to one support for people suffering from Domestic Abuse, Children and Young People support workers, Behavioural Change Practitioners (working with those who display harmful behaviour), adolescent to parent violence support, recovery Groups and courses such as Freedom Programme, therapeutic support, online resources and support, peer mentoring.

Leeway refuge services

Website: Telephone: 0300 561 0077
Residential services, 24 hour telephone support, male advice line every Wednesday 10am-12pm. Women’s outreach service in Norwich, Broadland, Breckland, Kings Lynn/West Norfolk and drop-in sessions in these areas. Short term emergency accommodation for people with no recourse with public funds, mutli-lingual support across Norfolk and free immigration advice.  

Orwell refuge services (Haven Project)

Telephone: 0845 467 4876
Telephone and community support in South Norfolk only.  Female only. Telephone line available 10am-4pm Monday-Friday.
Emergency accommodation for females only
Community support for men and women
Orwell has a specialist domestic abuse worker in South Norfolk Early Help Hub. Requests for support into this service can be made on 01508 533933 or via the South Norfolk Help Hub website.

Victim Support

Telephone: 0808 1689 111 (24 hours)
For Norfolk service:  0300 303 3706 (Monday-Friday 10.30am-6.30pm, Saturday 10am-4pm)
Telephone and face to face support. Norfolk wide, including male victims.


Advice Line: 07526 257857 (Fridays 10-3pm only)
Kings Lynn and West Norfolk.  Telephone support, face to face support, drop-in sessions, support for male victims and survivor and child on parent violence programmes.

Daisy Programme

Breckland.  Face to face support, counselling, support for male and female victims, survivor programmes and support groups, choir.

National organisations:

National Domestic Violence Helpline

Telephone: 0808 2000 247
24/7 Helpline for women. Can provide advice and information to professionals or friends or family. Can provide information about refuges.


Telephone: 0800 999 5428
Support with lesbian, gay, bisexual and transgender domestic abuse.
Phone lines Monday, Tuesday and Friday 10am - 5pm. On Tuesdays, this line has transgender specific availability. Wednesday and Thursdays phone lines available 10-8. Between the hours of 5-8 there is also webchat and email response available.

Respect Men’s Advice Line

Telephone: 0808 801 0327
Telephone, text relay and email support for men
Confidential helpline for men experiencing domestic abuse, offering emotional and practical support. Phone lines open Monday - Friday 9am - 5pm.

Mankind Initiative

Confidential helpline for male victims of domestic abuse
Telephone: 01823 334244
Phone lines available Monday - Friday 10am - 4pm.

National Stalking Helpline (delivered by Susy Lamplugh Trust)

Telephone: 0808 802 0300
Phone lines open Monday - Friday 9.30am - 4pm and Wednesday 1-4pm
Advisors can provide: the law in relation to stalking and harassment in the United Kingdom, reporting stalking or harassment, effective gathering of evidence, ensuring your personal safety and that of your friends and family, practical steps to reduce the risk.

Paladin: National Stalking Advocacy Service

Telephone: 020 3866 4107
Lines are open Monday - Friday 9am-3pm

  • Provide trauma informed support, advice and advocacy to high risk victims
  • Raise awareness of dangers and risks of stalking
  • Provide university accredited ISAC training and CPD accredited training to professionals
  • Analyse the application of the stalking law
  • Campaign on behalf of victims of stalking
  • Develop a “Knowledge HubÍ›”– a single port of call for any victim seeking the best support and safety advice, for a professional seeking information about how to respond to stalking and principles of an effective advocacy service


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