Find out who to contact about different types of flooding:
Report a flood
Advice during a flood
Help us prevent future floods
Surface water flooding happens after sudden and heavy rainfall and appears very quickly. If we collect evidence as the flooding happens our investigation team will be able to identify the cause of the flooding more quickly and suggest ways to prevent it happening again.
You can help us by photographing or videoing the flooding as it happens.
Try to show where the water is coming from, the direction of its flow and the full extent of where it accumulates. If the water enters a property, or comes into contact with entrance defences (like sandbags) show us images of this, or the damage and evidence of the water's presence after the event.
Remember: fast moving or deep water is extremely dangerous. Do not under any circumstances put yourself in an unsafe situation in order to take images and film.
You can email your images and film to email@example.com or if more convenient to you, upload to our Facebook page, send us a link from your YouTube account or tweet us @NorfolkFlooding.
Read our guidelines for contacting us on social media