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Service disruptions and closures

Coronavirus is currently causing disruptions to certain council services. Get the latest updates here, including school closures and event cancellations.

Services will be running normally unless stated otherwise.

Children of key workers and vulnerable children still have access to schools and early years settings (nurseries, childminders, preschools) in Norfolk.

Schools and early years education settings are closed for all other children until further notice.

School closures news

See which schools have closed

Libraries have begun to reopen in Norfolk. For more information see our Libraries coronavirus updates page.

We appreciate that you may have concerns about how the Government’s fast changing response to the coronavirus may affect your ceremony or registration appointment. Check our registration services page for the latest updates.

All of our recycling centres have reopened, with social distancing measures in place.

Read our recycling and rubbish updates page for more information

Coronavirus is currently affecting how certain SEND Local Offer services are running. Visit our coronavirus updates for SEND Local Offer page for more information.

Norfolk Museums Service (NMS) will begin a phased reopening in August, starting with its three largest sites: Time and Tide Museum of Great Yarmouth Life, Gressenhall Farm and Workhouse and Norwich Castle Museum & Art Gallery.

Get more information on the NMS coronavirus updates page.

Read our press release about the reopening.

All road safety courses and training schemes have been suspended until further notice. For any queries regarding this, please e-mail

We are unable to offer face to face independent mobility assessments (IMAs) for the foreseeable future, and encourage you to make applications online.

Please visit our blue badge application page for more information.

All non-urgent highways works were suspended from Friday 27 March but some sites are now recommencing works where it is safe to do so.

Visit the Major projects and improvements page for latest information.

All events and group visits at the Norfolk Record Office have been cancelled until further notice. We will not be accepting accessions until further notice.

We have made the decision to close the Norfolk Record Office searchroom until further notice. Staff will continue to provide copies of birth, death and marriage certificates and answer enquiries, where possible.

Visit the Norfolk Record Office website.

Due to the unprecedented global and national emergency Norfolk County Council may be unable to process your requests for information within the statutory time frames. The Information Commissioner's Office is aware that councils may struggle at this time. We recognise the importance of FOIs, EIRs and subject access requests but this places an extraordinary burden on overstretched staff who must concentrate on the provision of front line services to protect vulnerable people in Norfolk at the current time. We respectfully request members of the public hold back from submitting requests until we return to normal service.

We thank you for your ongoing support.

The Planning Service is working remotely until further notice. This means that we are unable to process postal enquiries. If you need to contact an officer, or have left a voicemail message or sent a letter since 14 March 2020 and not received a response, please email leaving your contact details and an officer will get back to you.

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