Cookie Consent by Make a complaint - Norfolk County Council

Make a complaint

We're always keen to hear how we can improve our services and understand that we won't always get everything right first time. Use the form below to send us feedback about a service or Norfolk County Council employee.

Your privacy is important to us

Before you fill in our contact form, read our privacy notice which explains what to expect when we collect personal information.

Tell us something about a service or Norfolk County Council employee


Track or submit a highways defect report

Make an official complaint

Complaints made to the County Council will be treated in confidence. The names of those making a complaint and details of the complaint will only be disclosed to those members of staff needing to know for the purposes of the investigation and your local County Councillor.


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