Make a complaint

If you are making a complaint for the first time, please use our feedback form to tell us about the problem.

We know that we won't always get everything right. This gives us a chance to sort it out before you make an official complaint.

You can send us feedback about a council service or a Norfolk County Council employee.

If you want to report a problem with a highway or public right of way, please use our report a highways problem page.

Tell us something about a service or a Norfolk County Council employee

You must complete all fields unless they are marked optional.
Privacy notice
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Your details
1. Full name
2. Email address
3. Telephone number
2. Your address
  1. Postcode
    
    Address
3. My address is not on the list (optional)
5. Customer Address
  2. Address line 1 (optional)
  3. Address line 2 (optional)
  4. Address line 3 (optional)
  5. Town / City (optional)
  6. County (optional)
  7. Postcode (optional)
Your feedback
1. Feedback
  You can enter up to 3000 characters