Contact Norfolk County Council

There are lots of different ways you can contact Norfolk County Council.

Email - information@norfolk.gov.uk (Please include your name, address, postcode and telephone number within your message. This information is needed to ensure your enquiry is processed.)
Twitter
Facebook
For HR enquiries (for example references and pension queries) go to PeopleNet
Social Care Emergency Team (out of hours)

Telephone

Main number - 0344 800 8020 (Monday to Friday 9am - 5pm)
Fax - 0344 800 8012 (Monday to Friday 9am – 5pm)
Text message - 07767 647670 (Monday to Friday 9am - 4.45pm)
Text Relay 18001 0344 800 8020
Human Resources and staff enquiries - 01603 222212 (Monday to Friday 9am-5pm)
To report a problem with a street light call our contractors Amey - 0344 8008008

Postal address

Norfolk County Council
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH

If you contact us using any of the methods above, your information may be recorded and we may share this with third parties and other agencies to answer your query or provide a service to you.

How to get to County Hall

The County Hall site is close to the A47 Norwich southern bypass, one mile from the railway station and from the city centre bus station. Further information including maps, directions and transport details can be found via Google.