For information about what to do if you have coronavirus symptoms, please visit the NHS website. If you need advice on self-isolating or social distancing or to check your school or nursery is open for children that are eligible, please visit our coronavirus updates page.
For non-priority enquiries, the quickest way to get in touch is through our online form:
Our customer service centre is only open for priority calls relating to Norfolk County Council services. This is to ensure that people most in need of help are able to get the information and services they need.
For all other enquiries, please use our online form or email us.
There are lots of other ways you can contact Norfolk County Council.
Email email@example.com for all other non-urgent or non-priority enquiries.
Norfolk County Council
If you contact us using any of the methods above, your information may be recorded and we may share this with third parties and other agencies to answer your query or provide a service to you.
The County Hall site is close to the A47 Norwich southern bypass, one mile from the railway station and from the city centre bus station. Further information including maps, directions and transport details can be found via Google. There is limited visitor parking available.