We also provide further details regarding:
You can see this information in our general privacy notice on our website or you can ask us for a copy of this information.
We use your personal information primarily to manage our Norfolk Arts Service including:
We also use this information to assess the quality of our services and evaluate and improve our policies and procedures.
We may also use information in other ways compatible with the above.
The information we may collect and use may include your:
The information we hold includes information you have provided to us. We also receive information from Eventbrite when you book a place at an event or conference.
We receive information from SmartSurvey when you complete a survey about the Arts Service.
We have legal grounds to process this information because it is necessary in the performance of a contract, to comply with a legal duty or to fulfil a public task. This includes under the:
We also process personal information where it is necessary for the performance of a contract (e.g. lease, licence, service and maintenance contract) or a funding agreement.
We share your personal information with Eventbrite when you book a place at an event or conference.
Information is used to compile annual reports, however, we only use collated figures and individuals and organisations are not identified.
We share this information without your specific consent as it is reasonable and necessary to do so to fulfil our public tasks or it is otherwise in the substantial public interest to do so. The law imposes safeguards to protect your privacy in these circumstances.
We may also share your information across different departments of Norfolk County Council, where it is necessary for our public tasks or functions to do so.
We do not make automated decisions about you.
The information is stored electronically, on our records management system. Additionally, information is securely stored in other media, including email accounts, and in paper files.
Eventbrite is located in the United States of America and therefore your information is processed outside of the European Economic Area (EEA). Transfers to the USA are covered by the EU-US Privacy Shield framework and Eventbrite have a current Privacy shield certificate. The EEA has decided that Privacy Shield provides ‘adequate’ protection in relation to your information and we are therefore able to transfer your information in this way.
This notice was updated in July 2019.