Bus Back Better is the Government's national bus strategy for England.
Key parts of the strategy are:
As part of our commitment to improving bus services in Norfolk, we have developed a bus service improvement plan. We want to:
Read our plan to find out more about our objectives and how we plan to achieve them:
Download the bus service improvement plan
Each year we will do an annual report to let you know how we are doing and what we have done to improve services that year. Read the current annual report:
Download the bus service improvement plan annual report
The Government has committed £3 billion of funding to support the national bus strategy.
In March 2022, the Department for Transport notified the County Council of an indicative offer of £49.6 million funding for Norfolk. This money will help to put our plan into action.
We are now working with bus operators to determine what the money will be spent on. A vital part of this is understanding:
In 2022, we ran a consultation to get your views on our bus service improvement plan. The consultation closed on Tuesday 5 July.
Read more about the consultation
In response to the national bus strategy, we have formed the Norfolk Enhanced Partnership to enable us to deliver the Bus Service Improvement Plan. This is a partnership between:
Now that we have received a £49.6m funding allocation from central government to deliver Norfolk’s Bus Service Improvement Plan, we have adopted a new Enhanced Partnership Plan and Scheme. They outline the commitments that the County Council and Norfolk’s bus operators have made to improve public transport in the county.
Download the May 2023 Enhanced Partnership Plan and Scheme
We have worked with Suffolk County Council and local bus operators to create a bus passenger charter for Norfolk and Suffolk.
It establishes a consistent standard of service you, the passenger, can reasonably expect when you travel by bus - regardless of bus company or county.
