Contact our adult social care team
Before you contact us
You can search the Norfolk Community Directory to find local services to help you.
If you have a general question, you might find the answer in our care, support and health pages.
What happens when you contact us.
Unsure where to start?
If you are unsure what support you need you can use our support needs form.
You can use the form to:
- Find information to help you stay independent
- Contact us if you need further support
You can complete the form for yourself or someone else. For example, for family or friends.
You can only complete the form for one person at a time.
If you're a health or social care professional seeking support for someone, you can use our professionals referral form to get in touch with us.
Other ways to contact us
Our standard telephone operating hours are 9am to 5pm Monday to Friday. You can call at any time for out of hours emergency social care support.
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 - for people with hearing or speech impairments
In an emergency call 999.
Support for looking after someone
Our has local services, advice, and support to help you as a carer. This includes the carer's assessment and Carers Matter Norfolk.
