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Healthwatch 3-year research engagement with older people in Norfolk

Voices and rights, hospital discharge and dementia diagnosis

This is a 3-year research study which started in April 2023. It is being carried out by Healthwatch and will involve consultation with people who use our services, carers and care providers and members of the voluntary sector.

Engagement will focus on key areas identified by Healthwatch in partnership with Adult Services:

  • Dementia: exploring the experiences of obtaining a diagnosis, accessing appropriate services and identifying support for families/carers.
  • Discharge: planning for sustainable improvements in the discharge process, looking at the roles of different organisations, including VCSE, comparing organisational perception of risk and evaluating integrated working.
  • Older People: reviewing what is available to them already, do they have equal rights, is their voice heard and are they involved in making decisions about their care? What is available within their communities to help them to live fulfilled, independent lives along with any “wrap-around” support available when in crisis?

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