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Road Safety Team privacy notice

This page provides information on how the Road Safety Team uses your personal information to improve road safety through education and training. By ‘use’ we mean the various ways your personal information may be processed including storing and sharing the information.

Further details

We also provide further details regarding:

  • Who we are
  • How long we use your information for
  • Your rights under the UK General Data Protection Regulation (UK GDPR) and
  • How to exercise them 

You can see this information in our general privacy notice or you can ask us for a copy of this information.

What we use your personal information for

We use your personal information primarily to manage our Road Safety Team activities including:

  • To record driver training results, including identifying remedial training interventions and re-training

We also use this information to assess the quality of our services and evaluate and improve our policies and procedures.

We may also use information in other ways compatible with the above.

The information we collect and use

  • Personal details
  • Contact details
  • Your vehicle registration
  • Name of your employer and department
  • Driving Licence number 

We also collect information about the following which is classed as “special category data” under the UK GDPR.

  • Medical information relevant to driving (Guidance for Older Drivers (GOLD) Scheme only)

The UK GDPR includes safeguards to protect the use of your special category data and criminal conviction data. Further details can be found on our website in the document named ‘Special category data and criminal offences data policy’ which sets out our procedures for compliance with the principles of UK GDPR and the retention and erasure of this information.

Who provides this information

The information we hold includes information you have provided to us.

We may also receive information from:

  • Other Norfolk County Council departments or services
  • Wholly-owned companies 
  • Other local authority eg district, city or county councils 
  • Transport service providers eg taxi companies, private minibus
  • Schools, academies, colleges – drivers for these organisations
  • Other businesses/employers for example solicitors, estate agents and housing associations
  • Voluntary organisations, charities etc including The Scout Association
  • Members of the public
  • Health bodies eg NHS Trusts and GP surgeries

How the law protects you and the legal basis for processing your information

We have legal grounds to process this information because it is necessary for the performance of a task carried out in the public interest. This includes tasks under the:

  • The Road Traffic Act 1988

We also process personal information where it is necessary for the performance of a contract (e.g. contract for services such as GOLD). We have legal grounds to process special category data and criminal convictions data where it is in the exercise of a statutory function and it is in the necessary for reasons in the substantial public interest. The statutory functions are as set out above.

Who we share your information with

We may need to share your information with:

  • Training Providers (such as those who provide the GOLD training)
  • Grant providers (such as Bikeability and Road Safety Grant)
  • Police (for the Safe Rider course, the Police provide checks on documents)

Any information which is shared will only be shared on a need to know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.

Your personal information will also be given to third parties contracted by the County Council to provide a service to the County Council. These service providers are known as data processors and have a legal obligation under UK GDPR and to the County Council to look after your personal information and only use it for providing that service.

Finally, we may also share your information across different departments of Norfolk County Council, where it is necessary for our public tasks or functions to do so.

How long will we keep your personal information for

When the information is no longer needed for the above purposes, it will be securely deleted.

If we need to use your information for research or reports, your information will be anonymised and any information taken from notes (handwritten or typed) during any consultation sessions will be securely destroyed. The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely.

How we keep your information

The information is stored electronically, on our records management system. Additionally, information is securely stored in other mediums, including email accounts and in paper files.

We do not process your information outside of the European Economic Area

Automated decision making

We do not make automated decisions about you and your family.

Date of notice

We may amend this privacy notice at any time so please review it frequently. The date below will be amended each time this notice is updated.

This notice was updated in September 2023.