Household Support Fund
What the Household Support Fund is
The Household Support Fund (HSF) is funding provided by the Government. It is to support Norfolk residents who are struggling with the cost of living and everyday costs.
It includes support for:
- Single households
- Families with or without children
- Older people
- Disabled people
About the funding
This funding runs from 1 April 2025 to 31 March 2026.
We have £11.8m for this round of Household Support funding.
We use this funding to provide support to vulnerable people. Some support services need you to apply. Other services are targeted to those we know are vulnerable.
How the Household Support Fund can support you
Norfolk Crisis Support Fund
The Crisis Support Fund may be able to offer you a crisis payment if you have experienced a crisis or emergency. The payment is in the form of:
- Food vouchers (to buy essentials from supermarkets)
- Gas or electricity meter payments (via Paypoint)
Learn more about the Crisis Support Fund and how to apply.
Cost of living vouchers
Cost of living vouchers give families flexibility and choice in our support. This is by providing a monthly cost of living voucher.
The vouchers are for families who are eligible for free school meals.
Learn more about cost of living vouchers and how to apply.
Client Hardship Service
The Client Hardship Service (CHS) supports you to overcome financial problems. It aims to help you achieve the independence to get out of financial hardship.
Learn more about the Client Hardship Service and how to apply.
Tricky Period, Toiletries to Go, Warm and Well
Norfolk libraries and museums are safe, warm spaces during the colder months.
Libraries provide:
- Free hot drinks (Warm and Well)
- Some essential supplies (Toiletries to Go)
- Free hygiene packs with essential toiletry and sanitary products (Tricky Period)
- Access to advice and support services
Learn more about Tricky Period, Toiletries to Go, Warm and Well at Norfolk libraries.
More ways the Household Support Fund supports people in Norfolk
The Household Support Fund will:
- Give funding to Adult Learning to expand their courses about money management, cooking on a budget and more. Learn more about Adult Learning life skills courses.
- Support older residents in hardship. Adult Social Care and key partners will work to identify and support older residents in need. Especially those who are less likely to come forward for help.
- Enable Children's Services to respond quickly and flexibly when working with families in need. This will help them find solutions that meet individual needs effectively.
- Fund targeted community activities and initiatives through the voluntary, community and social enterprise (VCSE) sector in Norfolk. This will include helping residents with advice and support when facing financial challenges.
- Provide funding to district councils. This is to identify and support vulnerable households who are struggling with the cost of living.
- Provide funding to voluntary and community groups across Norfolk. This is to enable them to help residents with awards of up to £100 for food, fuel and winter essentials in their local area.
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