Information for day service providers
Day services cover hubs, outreach and other community-based support. This page is to support providers with queries and questions they may have related to those in their care, their service and or operational matters.
Commissioning support
- Changes to service
- Development opportunities
- Sustainability concerns
Working Age Adult service queries can be emailed to [email protected]
Older Person service queries can be emailed to [email protected]
Operational support
- Welfare and wellbeing
- Changing needs
- Absences from service
- Care review participation
Helpful links to support you in the event you have questions or queries:
Contact our adult social care team.
Procurement support
Procurement can support with queries relating to day service contractual matters. Please contact them via email on [email protected]
There is further information available on the Procurement webpage.
Payments Team Support
In the event a provider has queries relating to the Provider Portal including payment queries, and training please email [email protected] or use the below email or visit the Provider Portal.
Health and Wellbeing
More information relating to adults' and children's health.
NorCA and Norfolk Care Careers
Norfolk Care Association is an organisation representing the voice of adult social care providers. There are subgroups for areas of the care market, including day services providing opportunities to engage with the council and other key stakeholders.
Norfolk Care Careers offers help and support to care providers. It offers free job advertising, training and other support.
Carers Matter Norfolk
For those caring for a person or loved one.
