What councillors do for you

When you elect a councillor to Norfolk County Council, they take on a number of responsibilities.

Each councillor represents one of the 84 divisions in Norfolk. They:

Hold "surgeries" where they can meet residents in person
Advocate for residents' concerns
Keep residents informed about local issues
Make decisions on behalf of the local community about local services and budgets
Work with other organisations to help improve services and quality of life for its citizens
Develop policies and strategies that guide the council's work, ensuring they reflect the priorities set by the council

Some councillors take on additional responsibilities. For example, they may chair or sit on a committee. Read more about Norfolk County Council's committees.

Watch the videos below to find out more about what a councillor at Norfolk County Council does.

Video 1: Hear from Councillor Mike Sands

In this video, Mike talks about the various issues that people come to their councillor for help with, and the rewarding nature of the role.

In this video, Jane talks about the journey to becoming a councillor, making a difference in the community, and making decisions.

In this video, Dan talks about chairing the Scrutiny Committee, questioning and reviewing decisions, and holding decision-makers to account.

Since this video was made the names of some committees have changed but the work of scrutiny remains the same.

In this video, Kay talks about leading the council, being responsible for the community, and making decisions.

In this video, Catherine talks about caring about the community, engaging with parish councils, and going on site visits.

In this video, Tom talks about leading the officer team and working with councillors to deliver services across the county.