National Databank

Are you struggling to afford an internet connection or mobile phone contract? 

Norfolk Libraries can help by providing free SIM cards through the National Databank. 

Like a foodbank but for mobile data, the National Databank helps digitally excluded people get connected.  

What is a SIM card?  

A SIM card is a small chip that you insert into a mobile phone. It connects your phone to a mobile network so you can make calls, send texts, and use the internet.   

Who can apply?  

You are eligible for six months of free mobile data if:

• You are 18 years old or over
• You live in a low-income household 

One or more of the following must apply to you: 

• You don't have reliable internet access at home 
• You don't have reliable internet access when you're out and about 
• You can't afford a monthly mobile contract or pay-as-you-go top-ups 

To use the free data, you'll also need: 

• A mobile phone or tablet that can use a SIM card 
• You must unlock your device or work with O2 or Vodafone   

How to request a SIM card  

SIM cards are distributed from the Millennium Library in Norwich:

• On Thursdays, 1-4pm
• At International Welcome Sessions, Tuesdays 2.30-5pm (for migrants, refugees and asylum seekers).

For more information contact us on 01603 774777 or [email protected].