An easy guide to who deals with parking in Norfolk

Start with one key question

Is there a parking restriction (yellow lines, bays, permits)?

If there are parking restrictions

If there are parking restrictions (yellow lines, bays, permits) it's the council

• Managed by the Norfolk Parking Partnership (NPP)
• Legal responsibility sits with Norfolk County Council
• Enforcement carried out by Civil Enforcement Officers working for district or city councils

They issue Penalty Charge Notices (parking tickets)

If there are no restrictions

It's NOT the council

• Councils cannot enforce parking with no signs or lines
• Even if it's inconsiderate

Only the police can act - and only if it's dangerous or causing an obstruction

If it's dangerous, obstructive, or illegal driving

It's the police. For example, blocking junctions or emergency access, dangerous parking, driving offences (speeding, red lights, No Entry).

Shared responsibility

Some issues can be either council or police:

• Dropped kerbs (blocking driveways) - Council (if resident requests it) OR police if dangerous or you are unable to leave
• Pavements and verges - Not currently enforced unless there is a specific restriction. Councils are in the process of gaining additional enforcement powers from Government - Police if obstruction causing danger
• School zigzags / crossings - Council normally - Police if dangerous
• Abandoned vehicles - Report to district/city council - Police if hazardous or vehicle is in a dangerous condition

Off-street car parks

Go to District / borough / city councill, not Norfolk County Council.

To recap, who deals with parking in Norfolk?

Are there signs or lines where the care is parked?

If yes, responsibility lies with the Council, including issues related to yellow lines, parking bays, permits, and school zigzag markings.

If there aren't any lines

Ask yourself 'Is this parking dangerous or obstructing?' If yes, responsibility lies with the Police, including dangerous parking, blocking access, and driving offences.

 If it is not dangerous or obstructive then there is no enforcement in place.  

Remember:  

• If you see parking lines it's the Council's responsibility 
• If the parking is dangerous it's the Police's responsibility  
• If it's private land then it's the landowner's responsibility 

Who to contact 

• Norwich City Council: [email protected] 
• Great Yarmouth Borough Council: [email protected] 
• South Norfolk Council: [email protected] 
• Borough Council of King's Lynn and West Norfolk: [email protected] 
• Breckland District Council: [email protected] 
• Broadland District Council: [email protected] 
• North Norfolk District Council: [email protected]
• Penalty Charge Notices and appeals: visit the Parking Operations penalty charges page 
• Parking permits: visit the Parking Operations permits page 
• Enforcement information and requests: visit the Parking Operations enforcement page
• Parking Operations postal address: PO Box 1149, King's Lynn, PE30 9AH. 
• Parking Operations phone number: 01553 616222. 

For dangerous parking or parking that blocks the road, contact the police on 101