Technology Enabled Care (Assistive Technology)

Formerly known as Assistive Technology, Technology Enabled  Care (TEC) is a range of simple electronic devices that help you to stay safe, independent, and connected in your own home. They do this by:

• Helping you get assistance in an emergency
• Supporting day-to-day activities
• Providing reassurance for family and carers

Who is this service for?

• Adults aged 18 and over
• People living in their own home (not in residential or care homes)
• Individuals who want to maintain independence or need extra support

What TEC Services can offer

• Advice and support with devices tailored to your individual needs
• Equipment on a loan basis through Norfolk County Council
• Help to identify equipment that can support your independence and safety

Equipment available

• Sensors and detectors connected to a monitoring centre, such as falls detectors and smoke detectors
• Devices that alert carers to movement or activity, including  door sensors, PIR motion sensors, and call buttons linked to a pager

Find out more about:

• Specialist smoke alarms for the D/deaf and hard of hearing
• The Auraglow Motion Sensor Night Light

How to contact us

If you already have ongoing support from Adult Social Services please speak to your social care practitioner.

You can also contact our Customer Service Centre to ask to speak to Adult Social Care about TEC.

What TEC Services cannot offer

We cannot directly provide:

• Community alarms packages (pendant alarm subscriptions) 
• Certain specialist or consumer devices, such as GPS trackers or smart home devices

However, we can signpost you to trusted suppliers. Find out more about:

• Reminder clocks
• The Aiphone wireless video doorbell
• Blink cameras and home CCTV
• Epilepsy sensors (night-time seizure monitors)
• GPS location devices for personal safety
• Smart devices