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Consumer advice

We work in partnership with the Citizens Advice consumer service to help you solve many consumer issues.

If you need help with a problem or you need advice before you buy, visit the Citizens Advice website or contact the Citizens Advice consumer helpline on 0808 223 1133 (freephone) - a trained adviser can assist you over the phone.

How to get help if you have borrowed money from a loan shark

More about Loan sharks

How to apply for a no cold calling zone in your area

More about No cold calling zones

What to do if you are targeted by a rogue trader or a bogus caller

More about Rogue traders and bogus callers

Use these checklists to help you make an informed decision when buying a used car or starting a home improvement project:

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