Consumer advice

We work in partnership with the Citizens Advice consumer service to help you solve many consumer issues.

If you need help with a problem or you need advice before you buy, visit the Citizens Advice website or contact the Citizens Advice consumer helpline on 0808 223 1133 (freephone) - a trained adviser can assist you over the phone.

Consumer checklists

Use these checklists to help you make an informed decision when buying a used car or starting a home improvement project: