Urgent help - If you have an urgent, unplanned need at home but don’t need the emergency services call 0344 800 8020.
This 24-hour service provides help, support and reassurance if you have an urgent, unplanned need at home but don’t need the emergency services. So for example, if your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing. Or if you have a fall but are not seriously injured, the team can bring special lifting equipment to help make moving as safe as possible for you.
When Fred (73) had a fall, he pressed his alarm pendant for help. He wasn’t seriously injured and didn’t need an ambulance, so the Norfolk Swift team came to help him. They used inflatable lifting equipment to help him up off the floor and made sure he was okay. Because Fred had had a previous fall, the Swifts suggested a referral to the Falls Team to look at ways of reducing the risk of falls around the home.
Norfolk Swift Response is a free service for people living in Norfolk.
Contact Norfolk Swift Response on 0344 800 8020.
The Norfolk Swift Response team will always: