End-of-life care

Be ready for it

Our aim for anybody needing end of life care is to make people as comfortable as they can be in their final years. People should be able to expect the care they want, both where and when they want it. The services available to people in their final years will likely have to be adjusted and developed as their needs change. End of life care needs will be identified and assessed, and those near the end of their life are able to choose where they would like to be cared for. Services will also be changed and developed to make sure that carers are supported. Some people who are nearing the end of their life will be eligible for continuing health care and there is a fast-track assessment process to provide a quick response to assessing needs.

The initial point of contact for services and support is either through your GP or by calling the customer service centre on 0344 800 8020.

Thinking Ahead

Advance Care Planning

An Advance Care Plan is a statement of the treatment decisions you have made and the care you wish to receive as you reach the end of your life. It is a personal plan – one you can share with your family, health and social care workers so that they can help make sure your wishes are met. Using an Advance Care Plan is an important way of communicating your wishes about your care, both now and in the future. 

For more information about end of life care and advance care planning see the NHS website.

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