Family Information Service

What we do and how we can help 

We provide free, confidential and impartial advice and guidance on funded early education and childcare, home learning and related services in Norfolk, including:

• Funded early education and childcare for 2-year-olds
• Funded early education and childcare for all 3 and 4-year-olds
• The 30 hours entitlement for working parents
• Help you can get with childcare costs, including childcare for working parents
• Types of early education and childcare providers, including childminders, pre-schools, nurseries and out of school childcare
• Help finding childcare - we maintain and update the details of registered providers in the county in the Norfolk Community Directory
• Playing and learning at home and activities for children and young people

We can signpost you to other services and useful sources of information

• Just One Norfolk website - health advice and support for children and families. You can access a free online parenting course on the website. Use the offer code JON70
• Children’s health and well-being and Being 2 in Norfolk
• Early childhood and family service for families with children age 0-5
• Early help and family support services for families who are experiencing difficulties
• Keeping children safe and what to do if you have concerns
• SEND Local Offer services for children and families with special educational needs and disabilities (SEND)
• Norfolk SEND Partnership which is a free, confidential and impartial service offering families advice on the law regarding SEND

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