Report a problem

As the Highway Authority, Norfolk County Council maintains most of the 6,000 miles of roads in Norfolk, except:

Report a highways defect Report a public right of way or trails defect

Ask a question

Track a previous report

Once a fault is reported, an assessment is made to determine our response time based on the size and location of the fault.

For information on our response times, read our Transport Asset Management Plan (PDF 20.2mb).

Track the status of a report

Highways defect types


Large holes on the road surface

Winter maintenance

Ice or snow on road and empty or damaged grit bins

Public right of way or trail defect types

Overgrown surface

Surface vegetation affecting use of public rights of way or trails

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