In an emergency
If there is any risk of danger to people or property from floodwater ring 999 immediately.
Flooding from a burst water main or sewer flooding
Contact your service provider: Anglian Water Services or Suffolk and Essex Water.
Flooding on a road or footpath
Report a flooded road or footpath
Flooding to your property
We will normally only progress to a formal investigation where flooding falls into one of the following categories:
- Internal flooding to properties
- Flooding affecting critical infrastructure eg hospitals, schools
- Flooding to priority roads eg gritting roads
The resulting report identifies causes and recommends actions to prevent or alleviate the situation from happening again.
Individual property addresses are not published within the reports or shared with any commercial third parties.
You can also use the form tell us about past flooding that has affected your property or community.
This service is not for emergencies.
Report flooding to your property
If you have photos or videos of flooding, email these with a description and as much information as you can - email@example.com.