If there is any risk of danger to people or property from floodwater ring 999 immediately. This is an emergency service - non-emergencies such as domestic leaks are treated differently.
We will normally only progress to a formal investigation where flooding falls into one of the following categories:
The resulting report identifies causes and recommends actions to prevent or alleviate the situation from happening again.
Individual property addresses are not published within the reports or shared with any commercial third parties.
This service is not for emergencies. If you have photos or videos of flooding, email these with a description and as much information as you can - firstname.lastname@example.org.
You can also use the form tell us about past flooding that has affected your property or community.