How to get support

We help migrants, refugee and asylum seekers get support with things like accommodation, finance, health services and jobs.

This includes help for:

  • Asylum seekers who are placed in accommodation in Norfolk
  • Children and their families who cannot access welfare or benefits because of their immigration status
  • European nationals who need support to apply under the EU Settlement Scheme (EUSS)
  • Migrants who are stranded in Norfolk who want to return to their home country
  • British citizens who return to live in the UK after living abroad
  • Unaccompanied children who are seeking asylum and who have been accommodated in Norfolk

We also provide services such as:

  • Help for non-European migrants with permission to work to find and secure employment
  • Help to access health services
  • Help to tackle modern slavery, human trafficking, honour-based abuse, forced marriage, domestic abuse and exploitation

Find out how to contact us if you need help and support. You can also complete our support needs contact form to get information, support and advice.

Other support available in Norfolk

Legal and immigration advice

Health services

Mental health and wellbeing

Money, work and benefits

Children and families

Learning English

  • Adult Learning provides English for speakers of other languages (ESOL) classes across Norfolk
  • Workers’ Educational Association (WEA) offers English language classes (ESOL) to adults (19+) from beginners to advanced (pre-entry to Level 2) contact for more information
  • English+ provides free English language and conversation classes. They also run community and social activities for refugees, asylum seekers and other migrants in the Norwich area.
  • New Routes Integration provides free English language classes. They also offer community and social activities for migrants, refugees and asylum seekers in the Norwich area.
  • Norwich International Youth Project provides free English classes to young refugees and asylum seekers aged 11-25
  • NILE provide free English lessons in Norwich over the summer, suitable for over 18s

Accessing local facilities