We help migrants, refugee and asylum seekers get support with things like accommodation, finance, health services and jobs.
This includes help for:
- Asylum seekers who are placed in accommodation in Norfolk
- Children and their families who cannot access welfare or benefits because of their immigration status
- European nationals who need support to apply under the EU Settlement Scheme (EUSS)
- Migrants who are stranded in Norfolk who want to return to their home country
- British citizens who return to live in the UK after living abroad
- Unaccompanied children who are seeking asylum and who have been accommodated in Norfolk
We also provide services such as:
- Help for non-European migrants with permission to work to find and secure employment
- Help to access health services
- Help to tackle modern slavery, human trafficking, honour-based abuse, forced marriage, domestic abuse and exploitation
Find out how to contact us if you need help and support. You can also complete our support needs contact form to get information, support and advice.
Other support available in Norfolk
- Access Migrant Support helps migrants to settle into their local communities. They work mostly in west Norfolk.
- The Norwich branch of the Red Cross Refugee Service provide advice, advocacy, support and emergency assistance to asylum seekers and refugees in the Norwich area
- Citizens Advice provides a wide range of advice and advocacy services. Visit the national Citizens Advice website or contact your local branch:
- GYROS provides information and advice service for migrants in Norfolk and Suffolk. This includes drop-in support sessions in Great Yarmouth and Ipswich.
- New Routes Integration provides advice, social support and assistance to asylum seekers, refugees and migrants in the Norwich area
- The Bridge Plus+ is a Norfolk-based black/Asian and minority ethnic organisation. They provide advice and support, including helping with welfare benefit claims
- Norwich International Youth Project provides activities, support and English classes to young refugees and asylum seekers aged 11-25
Legal and immigration advice
Health services
Mental health and wellbeing
Money, work and benefits
Children and families
Learning English
Accessing local facilities
Transport