Contact Norfolk Fire and Rescue Service

Tell us about you

In an emergency dial 999

If you wish to contact us via another method, use one of the below.

FOI requests

Other methods of contact

  • Email:  hq@fire.norfolk.gov.uk
  • Tel:  0300 123 1669
  • Fax:  01603 812261
  • Address:  Norfolk Fire and Rescue Service, Joint Operations and Communications Centre, Jubilee House, Falconers Chase, Wymondham, Norfolk, NR18 0WW

Other forms

If you have a concern about fire safety in a premises or wish to report what you think might be a fire risk call 0300 123 1669.

Further information about reporting a premises

Norfolk Fire and Rescue Service seeks to provide a service of the highest quality and standards.  To enable us to do this we would like to hear from you. Whether you wish to compliment, comment, or complain contacting us is easy.

If you have a concern about fire safety in a premises or wish to report what you think might be a fire risk please ring 0300 123 1669 or report a premises.

As a department of Norfolk County Council, Freedom of Information requests relating to NFRS are handled by the NCC information management team. More information about FOI, including how to make a request. As a department of Norfolk County Council, Norfolk Fire and Rescue Service seek to provide a service of the highest quality and standards. Unfortunately, there are times when things go wrong. To help ensure that you get a courteous, fair and consistent response to your concerns, please refer to the NCC website where you can make a complaint.

Data protection notice

Any personal data that you supply will be treated in accordance with the Data Protection Act 1998 and will be used only for the purpose for which it is given.

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