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St Giles Street

Norfolk County Council and the Transport for Norwich (TfN) partnership asked for feedback on proposed improvements to St Giles Street in Norwich as part of Norwich City Council's Towns Fund award. We consulted on the general principles of the scheme in summer 2021 as part of the Connecting the Lanes programme and consulted on more detailed plans for St Giles Street specifically in 2022.

What was proposed and why

Proposal: Pavements will be widened throughout St Giles Street by reducing the width of the carriageway. Increased pavement space will also create space for seating (including cafes - subject to licensing) and cycle parking.

Reason: Provide a safer and more pleasant area for walking, cycling and sitting out to encourage active travel and support the local economy. The closure of Exchange Street to general traffic means that St Giles Street is no longer a through route for general traffic trying to reach the north and east of Norwich.

Proposal: New informal crossing points with dropped kerbs.

Reason: Enable people walking and those with restricted mobility to cross the road more easily. This will help encourage low traffic speed along the street in combination with the narrowing of the carriageway.

Proposal: New loading bays at pavement level. All bays restricted to Monday to Saturday 7.30am-6.30pm, 30 minutes maximum stay with no return within one hour.

Reason: Time restrictions will encourage appropriate use and a net increase of space for one additional vehicle will further support local businesses. Also allows additional pavement space for walking when loading bays are not in use.

Proposal: Revision to car club bay allocation.

Reason: While there will be a reduction of one car club space, this is considered sufficient to meet demand for the car club and enables additional loading space for local businesses.

Proposal: Changes to on street pay and display parking arrangements. Restrictions will remain Monday to Saturday between the hours of 7.30am-6.30pm with a one-hour maximum stay and no return within one-hour.

Reason: There will be a net reduction of approximately 30 metres of pay and display parking (approximately 5-6 spaces). Current parking will continue to be available at the nearby St Giles multi-storey car park.

Proposal: Planting of 8 additional new street trees. All existing trees retained.

Reason: Beauty, biodiversity, slowing rainwater passage into drainage system and offsetting carbon emissions from remaining vehicles.

Resurfacing of the road in this area would also be carried out at the same time as this scheme to minimise disruption and improve overall value for money. The direction of traffic flow on Upper Goat Lane will be reversed from Summer 2022 as part of previously agreed changes relating to Exchange Street.

How to comment

This consultation is now closed. It closed on 29 May 2022.

View the original consultation material (opens new window)

Alternatively, you can request a hard copy or alternative formats from

Next steps

We will carefully consider all responses and report back to the Transport for Norwich Joint Committee. We'll keep this page up to date with the latest progress and information.


The St Giles Street scheme is being funded by the Department for Levelling Up, Housing & Communities (DLUHC) Towns Fund. Norwich City Council received the grant and the project will be delivered in partnership with Norfolk County Council and TfN Partners.

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