Norfolk assistance scheme policy


The purpose of the Norfolk Assistance Scheme (NAS) is to offer support to people who were previously supported by those elements of the Social Fund no longer administered by the Department for Work and Pensions.

NAS is administered by Norfolk County Council’s Financial Services Exchequer.

We're looking to help people who are unable to meet their immediate short-term needs or need to set up home in an unfurnished or partially furnished new property.

We aim to treat all applicants fairly and equitably with full consideration given to their circumstances.

We’ll also signpost alternative avenues of support or funding where possible, to protect applicants from returning to crisis situations and ensure the remaining funds are available for people in the most acute need.

Consideration is given to the nature, extent and urgency of the need in every case where an application for assistance is made.

A full Equalities Impact Assessment (EIA) has taken place in accordance with equalities legislation, to ensure the scheme does not negatively impact upon groups with protected characteristics.