How adult social care works

This section explains how adult social care works, where to get help, and who pays for it. You can get our information translated or interpreted.

Webpages in the How adult social care works section

What is adult social care and getting care and support

A guide to paying for your care costs

Get help with looking after someone

Our Promoting Independence strategy.

How to access urgent help at home and out of hours

What is a Care Act assessment, who is eligible for help and what happens after the assessment

Apply to represent someone who needs support to make decisions

The Harwood Care Charter makes sure those who get care and support in Norfolk get high quality services. Read more about the Harwood Care Charter.